Cyber & technology
Online fraud, digital disputes, electronic records and technology-related issues. The first step is to understand the facts, the relevant documents and the stage your matter has reached.
Matters within this area
- Online fraud and complaints
- Digital communication disputes
- Electronic records and preservation
What to bring
Bring the complete papers, including attachments and previous responses. Useful starting documents can include the following.
- Original messages and electronic records
- Payment and transaction references
- Complaint acknowledgements and notices
Questions before we speak
How do I arrange a conversation?
Call or email the office with your preferred time and a brief description of the subject. Arrange the discussion before sending sensitive documents.
Can you assess the likely result from a short message?
A meaningful assessment depends on the facts, complete documents, applicable law and procedural stage. A short message is a starting point for arranging that review.
Guides for this area
Browse all 18 guidesSuspected cyber fraud — preparing the first record
Notify the relevant bank or payment provider promptly through a verified channel and preserve the transaction and communication record. Do not delay reporting…
CriminalOfficial reporting of financial cyber fraud in India
The official national financial-cyber-fraud helpline is 1930, and I4C directs complainants to complete the complaint on the official portal as required. Report…
CriminalUPI and digital-payment evidence
Keep the transaction identifier, recipient details shown, date, amount and provider response. A payment screenshot alone may omit information needed to trace the…
CriminalPreserving a device or electronic record for a legal dispute
Preserve original files and context through lawful access. Editing the only copy, resetting a device or forwarding fragments can complicate later proof.
CriminalOnline impersonation and fake profiles
Preserve the profile's exact identifier, source and dated representations before reporting. A similar name and a fraudulent impersonation allegation require…
CriminalOnline harassment — organising a safe factual record
Preserve the conduct and its context, and seek appropriate help promptly where safety is at risk. Do not respond by publishing private details or making…