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Practical guides to organising records and preparing for legal discussions. Browse a topic or search a question.
After a road accident — preparing the compensation file
Prioritise medical care and lawful reporting, then preserve a clear accident and treatment record. Compensation preparation should not delay urgent assistance.
RecoveryWhere can a motor accident compensation claim be filed?
The Motor Vehicles Act identifies territorial options for a qualifying claim. The accident location is relevant but may not be the only statutory connection.
RecoveryWho may bring a claim after a fatal road accident?
Identify the deceased's legal representatives and the basis of the application. A person's role as claimant and the assessment of dependency are related but…
RecoveryMedical records in an accident compensation claim
Keep the complete treatment sequence, not only the largest bills. Diagnosis, treatment, recovery and ongoing needs should be capable of being traced by date.
RecoveryDisability and lost earnings after an accident
Distinguish the medical impairment from its actual effect on the person's work and daily life. One percentage does not answer every compensation question.
RecoveryDependency evidence after a fatal accident
Record the deceased's income and actual support to the household, together with the dependants' circumstances. Avoid assuming that gross income equals the final…
RecoveryIdentifying the vehicle and insurance policy after an accident
Record the registration number and obtain the relevant policy particulars through lawful channels. A policy document must be checked for the accident date and…
RecoveryThird-party motor cover and own-damage cover
These address different risks. A third-party compensation issue should not be assumed to follow the same terms and process as repair of the insured vehicle.
RecoveryNotifying an insurer of a loss
Follow the policy's claim instructions promptly and preserve proof of notification. A telephone conversation is easier to verify when its reference and written…
RecoveryAn insurance claim repudiation — reading the reasons
Obtain the written decision and identify each reason relied on. A refusal should be assessed against the complete policy and claim record, not only its final…
RecoveryInsurance survey and loss-assessment reports
Ask for and preserve the relevant assessment material through the proper process. A repair estimate, survey report and final claim decision are different documents.
RecoveryVehicle repairs and an insurance claim
Preserve the pre-repair condition, estimate and insurer's instructions where practicable. Repairing an unsafe vehicle should be considered with safety and evidence…