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Practical guides to organising records and preparing for legal discussions. Browse a topic or search a question.

92 guides

Recovery

Cheque dishonour — organising payment and delivery dates

Keep the cheque, return memo, bank-information date, notice and delivery record together. The statutory sequence contains distinct triggers that should not be…

1 min read · Legal guide
Documents

A legal notice — information to prepare before drafting

Prepare the facts, supporting documents, correct parties and remedy sought before wording a notice. Strong language is not a substitute for a legally coherent…

1 min read · Legal guide
Documents

Received a legal notice — preserving the complete record

Keep the complete notice, attachments and delivery evidence, and arrange a prompt assessment. The printed date, dispatch date and receipt date can be different.

1 min read · Legal guide
Documents

Filing a consumer complaint electronically

Prepare the complete complaint file before using the official filing service. An uploaded draft is not necessarily a registered case.

1 min read · Legal guide
Documents

Responding to a Consumer Commission notice

Preserve the full notice and service record, then seek advice promptly about the response and directions. Do not wait for an informal settlement to identify the…

1 min read · Legal guide
Recovery

Notifying an insurer of a loss

Follow the policy's claim instructions promptly and preserve proof of notification. A telephone conversation is easier to verify when its reference and written…

1 min read · Legal guide
Civil & Property

Sending a notice about a property agreement

A notice should identify the actual contract, alleged breach and relief sought. A generic demand may omit important dates or make an unintended admission.

1 min read · Legal guide
Civil & Property

An encroachment allegation — preserving the site record

Document the alleged change and obtain advice on the lawful remedy. Do not remove structures or use force on the strength of a general title assertion.

1 min read · Legal guide
Civil & Property

A lost original property deed

Record the loss accurately and preserve the available registration particulars. Recreating an original or making a false loss statement can create further problems.

1 min read · Legal guide
Civil & Property

Construction activity during a property dispute

Identify the property right affected, the construction complained of and any operative permission or court order. A building approval and a title dispute raise…

1 min read · Legal guide
Civil & Property

Property suits involving government — checking notice requirements

A proposed civil suit against government or a public officer can raise a statutory notice question. A complaint letter should not automatically be treated as…

1 min read · Legal guide
Civil & Property

Notice and participation in a mutation proceeding

Keep the actual notice and identify the proposed change. Participation is more useful when the objection explains the disputed fact and supporting document clearly.

1 min read · Legal guide

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